Shipping policy

Last Updated: October 26, 2026

Thank you for choosing Devlinora. Devlinora is operated by MICHAEL DEVLIN TN INC.

1. Shipping Area

We currently ship orders to valid delivery addresses within the United States only. We do not currently offer international shipping.

We are unable to ship to addresses outside the United States.

2. Order Processing

Our standard order cutoff time is 2:00 PM Eastern Time (ET) on business days.

Orders that are successfully placed and paid for before 2:00 PM ET on a business day will generally begin processing on that business day.

Orders placed after 2:00 PM ET, or orders for which payment is not successfully confirmed before the cutoff time, will generally begin processing on the next business day.

Order handling time is generally 1–2 business days.

Business days are Monday through Friday and do not include U.S. federal holidays.

Order handling time refers to the time required to prepare an order for shipment. It does not include carrier transit time.

3. Delivery Time

After an order has completed processing, it will be handed over to the applicable shipping carrier.

Standard carrier transit time is generally 3–5 business days after the package is handed over to the carrier.

The estimated total delivery time is generally 4–7 business days, including order handling time and carrier transit time.

Delivery dates are estimates rather than guaranteed delivery dates. Actual delivery times may vary depending on the delivery address, carrier operations, weather, holidays, transportation conditions, and other circumstances that may affect shipment movement.

4. Shipping Fees

We offer free standard shipping on all eligible orders shipped to addresses within the United States.

There is no minimum merchandise purchase requirement for free standard shipping on eligible orders.

Standard shipping charges will not be added to eligible orders at checkout. If any additional shipping service or charge applies to a particular order, the applicable details will be displayed at checkout before the order is submitted.

5. Order Tracking

When tracking information is available from the shipping carrier, we will provide the tracking information associated with the shipment.

Tracking information may take some time to become active after the package has been handed over to the carrier.

Customers can use the tracking information to check the shipment status through the applicable carrier's tracking system.

6. Shipping Address

Customers are responsible for providing a complete and accurate delivery address when placing an order.

Please verify the following information before submitting your order:

  • Recipient name

  • Street address

  • City

  • State

  • ZIP Code

If an order cannot be delivered because the customer provided an incorrect, incomplete, or undeliverable address, the shipment may be returned by the carrier.

If reshipment is available, any applicable additional shipping charges will be communicated before reshipment.

7. Shipping Delays

We provide estimated handling and delivery timeframes to help customers understand when an order may arrive. These timeframes are estimates and are not guaranteed delivery dates.

Shipments may experience delays due to circumstances including, but not limited to:

  • Severe weather

  • Carrier delays

  • Transportation disruptions

  • U.S. holidays

  • Address-related delivery issues

  • Other circumstances affecting carrier operations

If a shipment is significantly delayed or the tracking information indicates a delivery problem, please contact us at service@devlinora.com with your order information so that we can review the shipment and assist you.

8. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as reasonably possible and provide your order information and photographs showing the condition of the package and the affected product.

We will review the information and provide appropriate assistance based on the circumstances of the shipment.

9. Missing or Incorrect Items

If an order is missing an item or contains an item that does not match the ordered product, please contact us at service@devlinora.com and provide your order number and relevant photographs or other information that may help us verify the issue.

We will review the order information and assist with the appropriate resolution.

10. Contact Us

For questions regarding shipping, delivery, damaged packages, or missing items, please contact:

MICHAEL DEVLIN TN INC
105 S MAIN ST
ZELIENOPLE, PA 16063
United States
Email: service@devlinora.com